Outbound Telemarketing Benchmarks

Telemarketing benchmarks are established

during the first 100 to 200 hours of outbound

telemarketing and will provide you with

specific facts on your telemarketing campaign

including dials per hour, presentations per

hour, contact rates, positive responses etc.

Inbound Call Center Benchmarks

Inbound call center metrics are established

during the first 50 to 100 hours of service.

Inbound call center measurements include,

speed of answer, average length of call, hold

times, call quality and sales/lead closing ratios.

Nationally featured provider of specialized
telemarketing and call center services!
Questions? Contact a TMC call center consultant today for more info at 330-532-8840

TMC Vetted Call Center & Telemarketing Services

Call Center & Telemarketing Solutions for your business

TMC centers are ready to professionally engage your call center requirements, in a turn key environment!

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Contact Us PH: 330-532-8840 7800 Freedom Ave NW Suite #210 North Canton, OH 44720
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Solving Your Call Center Needs Appointment Setting Done Right! Top 50 Call Centers Explained Top 50 Telemarketing Companies Telemarketing for Small Business
Updated 2-22-2022